Guides
Shipping, and saying so.
Short, practical guides on release notes, changelogs and customer feedback. Useful with or without Shipnoted.
- 5 min
How to write release notes people read
A practical guide to writing release notes: what to include, how to word it for users, a copyable template, and examples of good and weak entries.
- 6 min
Changelog best practices for a product people trust
Eight practices for a public changelog that builds trust: cadence, structure, tone, breaking changes, search, feeds and telling the people who asked.
- 6 min
How to prioritize feature requests without guessing
A practical way to rank feature requests: group duplicates, weigh who is asking, score effort against value, and tell people what you decided and why.
- 6 min
How to collect customer feedback and close the loop
Where to collect customer feedback, how to organise it, and how to close the loop by telling people what happened. A simple process for small product teams.
- 3 min
Changelog vs release notes: what is the difference?
The difference between a changelog and release notes, when to use each, and how they fit together for a software product.