# Shipnoted vs Frill: an honest comparison

> Frill combines a feedback board, a roadmap, an announcements changelog and in-app surveys, from $25 a month with no free plan. Shipnoted has the same set (plus a help center) with a free plan and $19 Pro, and removes its badge on Pro rather than through an add-on.

Source: https://shipnoted.com/compare/frill · Frill's public pages read on 2 November 2026. Prices change; check https://frill.co/pricing

| | Shipnoted | Frill |
|---|---|---|
| Entry paid plan | $19 / month | $25 / month |
| Pricing model | Flat per workspace. Readers and voters never counted | Flat by plan, with surveys and branding as add-ons |
| Free plan | Whole product for one project | None; 14-day trial, no card |
| Entry plan limits | Pro: 500 help articles, 10 live surveys, unlimited ideas | Startup: 50 ideas and 1 survey; unlimited ideas from Business |
| Surveys | NPS, rating, choice and text | NPS, CSAT, idea poll, quick poll and open feedback |
| Remove branding | Included in Pro | White Labeling add-on (price not listed) |
| Help center | Yes | Not listed on its pricing page |
| Developer API and webhooks | Pro and Team | Listed under core features |
| Import from the other | CSV or JSON file import | Canny import |

Frill's pricing page lists Startup $25 (50 ideas, 1 survey), Business $49, Growth $149 and Enterprise $349 a month, with a 14-day trial, and offers Privacy, Surveys and White Labeling as add-ons without listing their prices. Remove tagline also appears under its core features, and which plan includes which feature is not clear on the page; confirm at frill.co/pricing.

## Where Frill is strong

- Ideas, roadmap, announcements, surveys and a priority matrix in one product
- Unlimited admins, widgets and tracked users on every paid plan
- An AI inbox that gathers feature requests from connected tools

## Choose Frill when

- You want its priority matrix and AI inbox
- You are already on Canny and want its Canny import
- You want its survey types (NPS, CSAT, polls) and do not mind paying per plan

## Where Shipnoted differs

- A free plan with the whole product for one project
- Entry paid plan at $19 a month instead of $25 (its $25 plan caps ideas at 50 and surveys at 1)
- Removing the badge is part of Pro; Frill's page lists a White Labeling add-on
- A help center, installable components and release notes drafted from your pull requests

## Moving from Frill

Export your ideas from Frill as CSV or JSON and import the file into Shipnoted, which matches columns such as title, details, status, votes and email. Announcements can be pasted into the editor as Markdown.

## Questions and answers

### Is Shipnoted a good alternative to Frill?

Frill combines a feedback board, a roadmap, an announcements changelog and in-app surveys, from $25 a month with no free plan. Shipnoted has the same set (plus a help center) with a free plan and $19 Pro, and removes its badge on Pro rather than through an add-on.

### How much does Frill cost compared with Shipnoted?

Frill starts at $25 / month (flat by plan, with surveys and branding as add-ons). Shipnoted is free for one project and Pro is $19 a month, flat: readers, voters and widget loads are never counted. Frill's pricing page lists Startup $25 (50 ideas, 1 survey), Business $49, Growth $149 and Enterprise $349 a month, with a 14-day trial, and offers Privacy, Surveys and White Labeling as add-ons without listing their prices. Remove tagline also appears under its core features, and which plan includes which feature is not clear on the page; confirm at frill.co/pricing.

### Can I move my data from Frill to Shipnoted?

Export your ideas from Frill as CSV or JSON and import the file into Shipnoted, which matches columns such as title, details, status, votes and email. Announcements can be pasted into the editor as Markdown.

### When should I choose Frill instead of Shipnoted?

You want its priority matrix and AI inbox. You are already on Canny and want its Canny import. You want its survey types (NPS, CSAT, polls) and do not mind paying per plan.

### Does Frill have a changelog?

Yes, as announcements: its own site describes changelog software with boosted announcements in the widget, customer segments and email to subscribers.